Incident Response Planning
Prepare your team to respond effectively to security incidents.
Service Overview
When a breach occurs, every second counts. Panic and confusion are the attacker's best friends. Securox IO's Incident Response (IR) service provides the calm, expert guidance needed to contain the threat, minimize damage, and restore business operations.
We don't just react; we prepare. By developing robust IR plans and conducting "war game" tabletop exercises, we ensure your team knows exactly who to call and what to do when the alarm bells ring.
The IR Lifecycle
Preparation
Defining roles, setting up log aggregation, and deploying "sleeper" agents for rapid access.
Detection
Identifying Indicators of Compromise (IoCs) to confirm a breach and scoping its extent.
Containment
Isolating infected systems to stop lateral movement and prevent data exfiltration.
Recovery
Restoring systems from clean backups and certifying the environment is safe for business.
What We Deliver
- Digital Forensics: Root cause analysis to determine "patient zero" and the attack vector.
- Legal Support: Expert witness testimony and chain-of-custody handling for evidence.
- Crisis Comms: Guidance on public relations and notifying regulators/customers.
- Post-Mortem: Strategic roadmap to prevent recurrence and harden defenses.
Common Questions
Do you negotiate with ransomware groups?
We facilitate the negotiation process through experienced partners to lower demands, but we advise on the risks of payment vs recovery.
What is an IR Retainer?
A prepaid block of hours that guarantees a 1-hour SLA response time. If unused for IR, these hours can be used for Penetration Testing.
Are you available 24/7?
Yes. Attacks often happen on holidays and weekends. Our Emergency Response hotline is staffed around the clock.
